Return Policy

 Please read the following and contact us threw chat or the contact page in the footer of the website.

Return Policy

We want you to be completely satisfied with your purchase.

Orders Shipped to US Customers:

Trendsi will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time.

• Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable. 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please allow Jali Lane 5 - 7 business days from the day we receive the returned package to process.
• Jali Lane will email you after return has been processed to confirm what has been done.

To initiate a return, please contact us at info@jalilane.com with your order number and reason for return.

By placing an order with us, you agree to our Return Policy. If you have any questions, please don't hesitate to contact us.